- Encourage a team approach to problem solving
- Establish appropriate training for all employees
- Recognize each employee’s responsibility for quality
- Empower employees to question processes
- Treat the customers and each other with respect
- Acknowledge employees’ self-improvements and contributions
- Seek out technologies for assuring error-free work
- Understand the customers’ product requirements
- Document the Quality Management System
- Develop and achieve quality objectives
- Review and update this quality policy on a regular basis